c/c_Communication orale_12e_Stratégies de communicationles registres de languel’argumentationla prise de paroleles formules de politessele verbal et le non-verball’écoute active

Grade
Concept/Content
communication strategies
  • language registers
  • argumentation
  • taking the floor
  • courtesy formulas
  • verbal and non-verbal
  • active listening
Elaboration
slang, everyday language, and formal language
act of convincing and thereby encouraging another to act
greetings, taking leave, level of formality (tutoiement and vouvoiementpourriez-vous)
intonation, voice, volume, pacing, pauses, tone
gestures and facial expressions
pay attention, be present, ask open-ended questions, reformulate, show respect
keywords
language registers
argumentation
courtesy formulas
verbal
non-verbal
active listening