Subject
Grade
Concept/Content
communication strategies
- language registers
- argumentation
- taking the floor
- courtesy formulas
- verbal and non-verbal
- active listening
Elaboration
slang, everyday language, and formal language
act of convincing and thereby encouraging another to act
greetings, taking leave, level of formality (tutoiement and vouvoiement, pourriez-vous)
intonation, voice, volume, pacing, pauses, tone
gestures and facial expressions
pay attention, be present, ask open-ended questions, reformulate, show respect
keywords
language registers
argumentation
courtesy formulas
verbal
non-verbal
active listening